The Process
 

How FindMyWine.EU works

You keep your existing wine suppliers in place. We make sure your orders arrive in time.

We make contact with your suppliers, send them the list of required documents for customs export and import formalities, request samples in case Health certificates are required, ask the date of availability of your order, arrange for the pick up from the winery and transport to Antwerp.

You decide when we ship. Upon your instructions we make the booking with the shipping company, position the container at our warehouse, load the cargo, bring the container to the quay, proceed with export formalities, set up the shipping documents, ship the container on board, collect the Bill of Lading from the shipping agents, put all the necessary documents in a courier pouch and send them to you

Our proactive approach allows us to immediately identify, react to and solve any issue before our clients are even aware they have occurred.

Three Steps

How every FindMyWine.EU engagement unfolds

Whether you're a well established wine importer or a supermarket looking to streamline your European and North African supply chain or a newcomer in the business we have a tailor-made solution for you.

01
Understanding your goals

A short, direct discovery call

We start with a call to understand your buying patterns: which European and North African suppliers do you source from, how many suppliers, the recurrent problems you face, your order and shipment volumes and how you manage ETAs and the documents flows.

This call is free and carries no obligation. If we can help, we'll tell you clearly how. If we can't, we'll say so honestly.
02
Setting up your Command Center

Configure your Command Center

We set up a simple but powerful Command Center for you: a central dashboard listing your open orders and shipments, key dates and status codes, with a time frame for collecting information updates and documents from your suppliers.

This is where most of the hard thinking happens. Rushing past this step is how things fail later. We take the time to get it right with you.
03
Run, monitor and refine

One source of information, live, 24/7

We collect information from your suppliers, update your Track & Trace view, highlight risks and delays and - if you so wish - send event-based alerts by text messages. You get ONE centralised source of REAL TIME information for ALL your European and North African wine orders. No more chasing for info and fewer last minute surprises.

Our model means we only benefit when you do so we stay motivated to make the your shipments happen smoothly and the relationship last.
Why Not a Generic Tool?

FindMyWine.EU versus generic freight and tracking tools

Generic freight portals and Track & Trace systems exist. Here is an honest comparison of what they offer versus what FindMyWine.EU brings to European and North African wine importers specifically.

What matters
Generic freight / Track & Trace tools
FindMyWine.EU
European and North African wine knowledge
None wine-specific flows, appellations and compliance not understood
Built specifically for European and North African wine: appellations, certifications, consolidation routes
Supplier onboarding
Requires suppliers to adopt the Command Center slow and often rejected
Works with your existing suppliers using simple update formats they already use
Logistics expertise
Software only no human logistics knowledge included
our hands-on European and North African freight and customs experience built in
Document management
Generic document store with no wine-specific structure
Organised around European and North African wine trade documents: EUR.1, B/L and health certificates
Human follow-through
Software features are passive, you manage exceptions yourself
We flag risks with automated alerts and potential delays and stay involved throughout
Common Questions

Frequently asked questions

Do we have to change our existing suppliers or freight forwarders?

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No. FindMyWine.EU works alongside your existing relationships. We don't replace your wineries, consolidators or freight forwarders we sit on top as a coordination layer, collecting updates and documents from them in formats they already use and bringing everything into one view for you.

How does the Command Center work?

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The pilot starts with a discovery call to understand your supplier base and pain points. We then onboard a defined number of your European and North African suppliers typically 1020 configure a central dashboard and agree simple update formats with your suppliers. During the 90 days you receive daily or weekly recaps and event-based alerts. At the end you decide whether to expand, continue on a monthly retainer, or take the model in-house.

What does "event-based alerts" mean in practice?

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You configure which shipment events trigger a notification for example: container picked up, customs cleared, on quay, on board, vessel departed. Each alert can be sent as TXT MSG, email, or collected into a daily or weekly digest depending on your preference. The goal is that you always know where every shipment is, in time to act if something changes.

What if an introduction doesn't result in a deal? (for wineries)

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Project fees cover the work of matching and making introductions not guaranteed deals. If a first introduction doesn't progress, we review why and, where appropriate, make further introductions from the shortlist. Our goal is that at least one introduction from every engagement leads somewhere productive. We're honest if we don't think we can achieve that.

We've worked with export brokers before and been disappointed. What's different here?

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Most disappointments come from mismatched introductions, no logistics support and no follow-through. For wineries, FindMyWine.EU addresses all three. For importers, we're not a broker at all we're a visibility and coordination layer that reduces operational friction without asking you to change who you buy from. The discovery call is free it costs nothing to see if our approach feels different.

Can you support markets and suppliers outside Europe?

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Our focus is specifically European and North African wine producers and shipments originating in France, Belgium and across Europe. For importers this means we cover all your European and North African supplier relationships. Our expertise in logistics covers international routes extensively, including consolidation and re-export routes through European and North African hubs that make small-to-medium volume shipments viable even to distant markets.

People Behind the Process

Why our direct involvement makes the difference

FindMyWine.EU is not a team of sales people managing a CRM. It's a group of professionals in the logistics and I.T. sectors

J

About us

Our team is made of wine transport specialists who have spent years navigating worldwide logistics, customs procedures and documents handling. We combine years of expertise in operational know-how, consolidations, exports, documentation and sea freight with genuine relationships across the wine trade.

FindMyWine.EU is built around what we can uniquely offer: real logistics experience and a network built over years of moving European and North African wine across borders.

Ready to Start?

Discuss a first draft of your Command Center

Whether you're an importer looking to bring order to your European and North African supply chain or a new comer in the field, a short call with us is the right place to start. No commitment, no obligation.

ONE VIEW on all your European and North African orders!
Real-time visibility from ordering to vineyard pick up to arrival at your port!
And non stop communication in between!